Energy efficiency and demand response remain bedrock strategies for states working to reduce energy usage and drive down energy costs for consumers. Advanced metering infrastructure (AMI) has enabled new load management strategies and programs while raising new challenges involving consumer education and privacy.

Exeter has an extensive understanding of energy efficiency programs and related load management initiatives and equipment. We support a range of interested parties including state regulatory commission staff, consumer advocates, and attorney generals throughout program development, implementation, evaluation, and enhancement. Our services include:

• Program design
• Evaluation of utility plans
• Stakeholder engagement
• Cost-benefit analysis
• Ratepayer impact analysis
• Testimony preparation and delivery
• Ongoing progress review

Because these programs are customer-focused, stakeholder engagement is especially important. Exeter has experience facilitating meetings with multiple parties with diverse perspectives, including utilities, consumer advocates, environmental groups, industrial stakeholders, building owners, energy agencies, and third-party program evaluators.

In recent years, Exeter’s work has increasingly focused on programs for low-income customers. These customers may not have time for multiple engagements, so program design often emphasizes advanced usage research and one-stop solutions.